TERMS & CONDITIONS

EthniCity Catering Terms & Conditions
•    Customer should place the order at least 5 business days before the date of the event.
•    Customer should relay any order changes at least 3 business days before the date of the event. 
•    Upon confirmation of the order details, a 50% deposit must be paid at least 3 business days before the serving date. 
•    We accept the following payment methods: cash, cheque, debit or credit card, direct deposit, Interac, and electronic fund transfer. 
•    If the customer wishes to cancel the order due to unforeseen reasons and the deposit has been made, the full deposit amount may be refunded if notice of cancellation is given 7 business days before the date of the event. A cancellation fee of 50% of the total deposit should apply if notice is given less than 5 business days before the event date. A refund will be issued to or reflected on the account of the customer within 10 business days. 
•    Payment of the balance must be made not exceeding 3 days after the serving date. If the serving date is 1-2 days before the end of the month, payment must be made immediately. 
•    All rentals should be completely returned to EthniCity. Should there be missing items, the cost of the missing items will be paid by the customer. 
•    Prices are subject to change without prior notice. 
•    By submitting this form, customer gives the consent to the collection of information that is necessary to fulfill the order transaction. 
•    For events that require our full catering services, customer gives the consent to use the images/videos taken from the event for advertising purposes, unless prohibition is rendered by the customer.